For a long time, our company has actively sought to hire military veterans. We have also hired spouses of veterans as well as active-duty soldiers. I thought it might be useful here to explain why.
You may think right from the beginning of our company, our motivation to hire servicemen and women came from the fact that two of the company’s founders are veterans. It didn’t. In fact, John Slidell and I, both having served in the army in Vietnam at a time when military service wasn’t celebrated or, in some quarters, even respected, didn’t spend much time thinking of ourselves as veterans. “Service” was something we did, not who we were, or so we thought.
But, over time, as we thought about the notion of “service,” and how we wanted to take care of those with whom we work—our clients, our partners and our customers—we increasingly recognized that those who served in the military, especially today in a volunteer military, are people who understand the importance of service better than most. They understand the world didn’t begin and end at the edges of their own skin. They understand that we have an obligation beyond ourselves. They carried the notion of service to the point that they were willing to live and die for others.
So, who better than veterans and their spouses to take care of our residents, our customers, our clients and our partners? That thought is what led us to begin an active veteran recruiting effort, and we have yet to be disappointed. Vets bring to our culture a willingness to understand the needs of our customers. They get “concern.” They bring “passion.” Having stood for dress uniform inspections, they understand “perfection.” And while the military demands discipline, it also encourages mental flexibility, or “creativity.” They bring everything we at Bozzuto hope to be.
The vet also understands that not every day is going to be a great day. They recognize that sometimes you have a superior officer, or in our case, a customer, who doesn’t appreciate your work as much as you think he or she should. They also know that in such a situation, the only response is to work harder.
There is one other thing every veteran understands. Each one knows how to work with a diverse group of people to make up a team. The military attracts all kinds of people from all over. These folks come together and, through discipline and training, learn how to work as a team, benefitting from each other’s strengths and compensating for each other’s weaknesses. They learn that as a team, they are far more effective than they could possibly be on their own. We love our vets and are grateful to them, but remember that you don’t need to be a veteran to understand the Bozzuto values and you don’t need to be a veteran to understand how to serve our customers. You simply must understand who we are as a company and what we believe in.
We believe that we have, and can continue to, set ourselves apart from our competitors by treating everyone with whom we work as people—as human beings whom we want to understand and help, people to whom we want to keep our commitments. We are passionate about bringing sanctuary to our customers, and equally passionate about the role we play in making that happen. We are always looking for new and better ways to take care of our customers, to develop and build our homes and to take care of our properties. We are unwilling to deliver anything short of the best we can and we work harder when we fail to impress those with whom we do business.
That is who we are at Bozzuto. And we who lead this company are grateful to all of you, including and especially the veterans among us, for making us who we are. Thank you.Learn more about Tom Bozzuto